DE-Application Engineer - III-W4-CS0036
at EY
Location:
Employment Type: full_time
Job Description
<div style="font-family:Arial;font-size:1.0em"><p>At EY, we’re all in to shape your future with confidence. </p><p>We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. </p><p>Join EY and help to build a better working world. </p></div><div style="font-family:Arial;font-size:1.0em"> </div><p style="margin:0.0in 0.0in 8.0pt 0.25in;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Career Family :AWS Cloud Platform Ops Engineer</span></strong></p><p style="margin:0.0in 0.0in 8.0pt 0.25in;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The opportunity</span></strong></p><p style="margin:0.0in 0.0in 8.0pt 0.25in;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">We are the only professional services organization who has a separate business dedicated exclusively to the financial services marketplace. Join Digital Engineering Team and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including Asset management, Banking and Capital Markets, Insurance and Private Equity, Health, Government, Power and Utilities, we provide integrated advisory, assurance, tax, and transaction services. Through diverse experiences, world-class learning and individually tailored coaching you will experience ongoing professional development. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well, this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.</span></p><p style="margin:0.0in 0.0in 8.0pt 0.25in;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">We’re looking for Strong AWS Cloud Platform Ops Engineer at EY GDS. You will work on Support and Administration of AWS platform. You will collaborate with application developers and cloud engineers to troubleshoot AWS applications and services, manage escalations, build and deploy AWS solutions, and respond to AWS maintenance notifications. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of a new service offering. We are the only professional services organization who has a separate business dedicated exclusively to the financial and non-financial services marketplace. Join Digital Engineering team and you will work with multi-disciplinary teams from around the world to deliver a global perspective.</span></p><p style="margin:0.0in 0.0in 8.0pt 0.25in;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">EY Digital Engineering is a unique, industry-focused business unit that provides a broad range of integrated services that leverage deep industry experience with strong functional capability and product knowledge. The Digital Engineering (DE) practice works with clients to analyse, formulate, design, mobilize and drive digital transformation initiatives. We advise clients on their most pressing digital challenges and opportunities surround business strategy, customer, growth, profit optimization, innovation, technology strategy, and digital transformation. We also have a unique ability to help our clients translate strategy into actionable technical design, and transformation planning/mobilization. Through our unique combination of competencies and solutions, EY’s DE team helps our clients sustain competitive advantage and profitability by developing strategies to stay ahead of the rapid pace of change and disruption and supporting the execution of complex transformations.</span></p><p style="margin:0.0in 0.0in 8.0pt 0.25in;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p><p style="margin:0.0in 0.0in 8.0pt 0.25in;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Your key responsibilities</span></strong></p><ul><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">AWS Cloud Platform Support and Administration</span></strong><ul><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Provide day-to-day support and administration for AWS cloud environments, ensuring high availability and performance of applications and services.</span></li><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Troubleshoot and resolve issues related to AWS-hosted applications and infrastructure, minimizing downtime and impact on users.</span></li><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Act as a technical escalation point for application developers and support teams encountering complex AWS-related problems.</span></li><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Monitor AWS services for health, performance, and security compliance</span></li></ul></li></ul><ul><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">AWS Services Deployment and Management</span></strong><ul><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Design, build, and deploy scalable and secure AWS services based on business requirements and cloud best practices.</span></li><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Manage AWS infrastructure components including EC2 instances, S3 buckets, RDS databases, Lambda functions, VPCs, and networking configurations.</span></li><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Automate deployment and management processes using Infrastructure as Code (IaC) techniques to improve consistency and reduce manual effort.</span></li></ul></li></ul><ul><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Infrastructure as Code and Automation</span></strong><ul><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Develop, maintain, and optimize AWS CloudFormation templates to provision and update cloud infrastructure reliably.</span></li><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Write and maintain AWS Lambda functions to automate operational tasks, integrate services, and enhance system capabilities.</span></li><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Collaborate with development, operations, and security teams to integrate automation tools within the CI/CD pipeline and overall AWS ecosystem.</span></li></ul></li></ul><ul><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Incident and Maintenance Management</span></strong><ul><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Monitor and respond promptly to maintenance notifications and service advisories from AWS to prepare for and mitigate potential disruptions.</span></li><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Coordinate with AWS support and internal teams to address escalations quickly and effectively.</span></li><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Document and communicate operational processes, incidents, and resolutions to relevant stakeholders for continuous improvement.</span></li></ul></li></ul><ul><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Problem Management:</span></strong><ul><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Collaborate closely with application (App) development teams to identify, diagnose, and resolve operational problems impacting the platform or applications.</span></li><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Act as a bridge between platform operations and development teams to ensure timely root cause analysis and implement permanent fixes.</span></li></ul></li></ul><ul><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Collaboration and Continuous Improvement</span></strong><ul><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Work closely with application developers, DevOps, and IT teams to provide guidance, support, and best practices for AWS usage.</span></li><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Participate in cloud architecture reviews and recommend improvements to optimize cost, performance, and security.</span></li><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Stay updated with the latest AWS services, features, and industry trends to continuously enhance cloud platform capabilities.</span></li></ul></li></ul><p style="margin:0.0in 0.0in 8.0pt 0.25in;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p><p style="margin:0.0in 0.0in 8.0pt 0.25in;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Skills and attributes for success</span></strong></p><ul><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">AWS Cloud Practitioner Certification (mandatory); AWS Solutions Architect Certification preferred.</span></li><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Minimum of 3 years hands-on experience administering and supporting AWS cloud platforms; 5 years preferred.</span></li><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong experience with AWS services including EC2, S3, RDS, Lambda, CloudFormation, CloudWatch, and IAM.</span></li><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proficiency in scripting and automation using AWS Lambda (Python, NodeJS) and CloudFormation.</span></li><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Exposure to DevSecOps CI/CD pipeline implementation using GitHub Actions.</span></li><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Excellent problem-solving skills with the ability collaborating with application teams, ability to handle escalations and troubleshoot complex cloud issues.</span></li><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experience in incident management, response to AWS maintenance notifications, and stakeholder communication.</span></li><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proficiency in observability tools, SRE practices, and automation to enhance system reliability and reduce manual toil.</span></li><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong collaboration and communication skills to work effectively across teams</span></li></ul><p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p><p style="margin:0.0in 0.0in 8.0pt 0.25in;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Preferred Qualifications:</span></strong></p><ul><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Familiarity with Agile development practices and methodologies.</span></li><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Knowledge of Containerization using EKS, ECS</span></li><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Exposure to support and maintenance of Java-based applications on AWS, including troubleshooting, performance tuning, and deployment assistance.</span></li></ul><p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p><p style="margin:0.0in 0.0in 8.0pt 0.25in;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Education:</span></strong></p><ul><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Degree: Bachelor’s degree in computer science, Engineering, Information Technology, or a related field, or equivalent practical experience</span></li></ul><p style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p><p style="margin:0.0in 0.0in 8.0pt 0.25in;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">What we offer</span></strong></p><p style="margin:0.0in 0.0in 8.0pt 0.25in;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.</span></p><ul><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Continuous learning: </strong>You’ll develop the mindset and skills to navigate whatever comes next.</span></li><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Success as defined by you: </strong>We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.</span></li><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Transformative leadership: </strong>We’ll give you the insights, coaching and confidence to be the leader the world needs.</span></li><li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Diverse and inclusive culture: </strong>You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</span></li></ul><div style="font-family:Arial;font-size:1.0em"><p><b>EY | Building a better working world </b></p><p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p><p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p><p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p></div>