Delivery Manager - Live Operations (Maternity Cover)

<p>Aristocrat are looking for a highly motivated and skilled person to join the all star Delivery team in our Bulgaria office as a Delivery Manager - Live Operations. <b>The role is a Maternity Cover </b></p><p></p><p>Responsibilities:</p><p>· Owning and handling the backlog of all requests coming from live operators and vendors through Tech support, Commercial and external Testing laboratories.</p><p>· Leading review meetings together with product team to analyze and distribute requests to responsible team.</p><p>· Working closely with different departments in the company to build roadmap for delivering all requests based on their vitality, teams’ capabilities and capacity.</p><p>· Presenting regularly with commercial and operations teams, providing them with clear updates of ongoing progress of high critical requests from the backlog.</p><p>· Working with development and dev ops teams to ensure the readiness of new version releases on production across all data centers.</p><p>· Building weekly and monthly reports to represent an overview of ongoing and planned work for requests in Live Operation pool and upcoming company releases.</p><p>· Suggesting advancements to workflows and service requests to improve automation and reduce manual work.</p><p>· Participating in the driving of improvement of ways of working, standards, and principles</p><p></p><p>Requirements:</p><p>· High proficiency in English</p><p>· 2&#43; years of software project management experience.</p><p>· Bachelor’s degree or equivalent experience in Computer Science or a related field, or equivalent practical experience combined with education.</p><p>· Experience with JIRA and Confluence is a must. Experience with other Atlassian products is advantage.</p><p>· Sophisticated proficiency in enterprise ticketing systems (ServiceNow and Freshservice preferred).</p><p>· Experience with organisational change policies implementation is an advantage</p><p>· Excellent analysis skills.</p><p>· Outstanding presentation skills.</p><p>· Capable of handling and leading multiple projects</p><p>· Any Scrum Master, PM or PO certification is a benefit</p><p></p><p></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Travel Expectations</b></p>None<p></p><p><b>Additional Information</b></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><i><span>At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.</span> </i></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>