Revenue Cycle Operations Director - Epic
at Huron
Location: Remote
Employment Type: full_time
Job Description
<p style="text-align:left"><span>Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.</span><br><br><span>Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.</span><br><br><span>Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.</span><br><br><span>Join our team as the expert you are now and create your future.</span></p><p style="text-align:inherit"></p><h3></h3>The Revenue Cycle Operations Director oversees a portfolio of Service Center clients and is responsible for ensuring smooth day-to-day operations, contractual compliance, and revenue cycle performance. Core functions include: Client Relationship Management, Business Analytics, Resource Management, Culture, Staff Engagement, Training and Solution Development. <br><br>The RC Operations Director leads the operations management team to execute on core activities related to sustained revenue cycle performance. This position has a pulse on the day-to-day operational needs for existing client engagements, as well as planning for future client opportunities. This leader works directly with HMS Senior Leadership to design and deliver both internal and client facing work.<p style="text-align:inherit"></p><h3></h3><div></div><div><div><div><div><div><div><div><div><div><p><b>KEY JOB DUTIES:</b> </p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> Executes the Service Center objectives, responsibilities, and initiatives</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> Makes key operational decisions independently and effectively prioritizes projects</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> Establishes quarterly goals and works with the HMS Service Center Operational Leadership Team to ensure they are achieved</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> Analyzes, interprets, and summarizes pertinent revenue cycle data components, and monitors performance against Key Performance Indicators</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> Identifies issues, risks, barriers, and opportunities for improvement related to Service Center responsibilities, service level agreements, technology, and people</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> Manages a cohort of RC Operations Managers and clients, providing direction and removing barriers</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> Provides coaching, development, and mentorship to direct reports and other subordinates</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> Establishes and maintains strong relationships with both domestic and international service center stakeholders</p><p></p><p><b><u>REQUIRED SKILLS:</u></b> </p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> Leadership and integrity</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> Strong communication skills and executive presence</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> Strategic decision-making and critical thinking</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> Results-oriented</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> Effective relationship building and networking</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> People development and coaching</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> Mental/physical <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">health sufficient to</span> meet the demands and pressures of the position. </p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> Ability to read and write in the English language</p><p></p><p><b><u><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">CORE QUALIFICATIONS:</span></u></b><i><b><u> </u></b></i> </p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> Current permanent U.S. work <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">authorization required </span></p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> Bachelor's degree required </p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> Limited travel required </p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> Proficient in Microsoft office (Word, PowerPoint, Excel) </p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> Direct Supervisory Experience </p><ul><li><p>Back end Epic revenue cycle experience required</p></li></ul><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> 7+ years of <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">healthcare operations experience with</span> 5+ in managerial positions </p><p></p><p></p><p></p><p><b>Work Environment:</b></p><p> • This job operates in a professional office environment.</p><p> • This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.</p><p></p><p><b>Physical Demands: </b></p><p>• This role requires remaining seated at a desk/computer for 8 hours daily; repetitive use of computer keyboard and mouse; use of computer monitors for 8 hours daily; interaction though video/audio conference calls and possible use of a headset with microphone; very rarely duties might require the ability to lift up to 20 pounds and bending & standing for periods at a time.</p></div></div></div></div></div></div></div></div></div><p>The estimated salary range for this job is $130,000- $170,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy and Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.</p><p style="text-align:inherit"></p><h3></h3><h2><b><b>Position Level</b></b></h2>Director<p style="text-align:inherit"></p><h3></h3><h2><b><b>Country</b></b></h2>United States of America