Service Delivery Center - Microsoft Power Platform Copilot Engineer - Analyst
at EY
Location:
Employment Type: full_time
Job Description
<div><p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">At EY, we’re all in to shape your future with confidence. </span></p><p> </p><p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.</span></p></div><div> </div><p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Service Delivery Center – Power Platform & Copilot Engineer - Analyst</strong></span></p><p> </p><p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>About the job:</strong></span></p><p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Process Solutions and Automation is a competency within Ernst & Young’s Financial and Banking services practice providing their clients the world-class solutions to tackle their most important challenges and achieve the highest potential and efficiencies in ever changing markets.</span></p><p> </p><p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">We help clients transform their business with process automation across enterprise functions and business units leveraging tools and platforms suitable for client requirements and needs.</span></p><p> </p><p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">We are seeking a highly skilled and motivated CoPilot and Power Platform Engineer to join our dynamic team. In this role, you will leverage your expertise in Microsoft Power Platform, including Power Apps, Power Automate, and Power BI, to develop innovative solutions that enhance productivity and drive business transformation. You will also play a key role in integrating AI capabilities into our applications using CoPilot technologies.</span></p><p> </p><p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">This will be a full-time opportunity for a suitable candidate.</span></p><p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">At EY, you’ll have an opportunity to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.</span></p><p> </p><p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Key Responsibilities:</strong></span></p><ul><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Design, develop, and implement agentic AI solutions using Copilot Studio, Power Platform components (Power Apps, Power Automate, Power BI), and Azure AI Foundry.</span></li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Create and maintain comprehensive documentation for applications, workflows, and processes.</span></li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Engage with senior stakeholders to gather requirements, translate them into technical specifications.</span></li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Collaborate with cross-functional teams to ensure alignment on project goals and deliverables.</span></li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Monitor application performance and user feedback to identify areas for improvement.</span></li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Optimize applications for speed, scalability, and user experience.</span></li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Architect and implement the Declarative Agentic Framework, embedding governance, controls, and compliance best practices.</span></li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Develop and validate pilot M365 agents (e.g., for document search, reporting, digital colleague scenarios).</span></li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Guide the team on technical standards, code quality, and solution architecture.</span></li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Conduct code reviews and confirm adherence to best practices in application development.</span></li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Support enablement and training sessions for Client teams, promoting safe citizen development.</span></li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Advise on integration patterns (MCP, A2A), security, and data handling.</span></li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Stay current with Microsoft Copilot, Power Platform, and AI advancements; recommend adoption of new features.</span></li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Confirm all solutions align with compliance, governance, and risk management requirements and frameworks.</span></li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Manage multiple projects simultaneously, making sure timely delivery and adherence to project timelines and budgets.</span></li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Provide regular updates to management on project status and outcomes.</span></li></ul><p> </p><p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>To qualify, you must have</strong></span></p><ul><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Bachelor's or Master’s degree in Business Administration, Information Systems, Engineering, or a related quantitative field in Computer Science, Information Technology, or related field and at least 1 years of relevant work experience.</span></li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">At least 1 year in application development with 4 years hands-on Power Platform and Copilot experience.</span></li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Expertise in Power apps inclusive of canvas apps, model-driven apps, Power Pages, and their limitations.</span></li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Strong knowledge of Power Automate (cloud & desktop), Power BI and Copilot Studio.</span></li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Experience with AI Builder, Copilot, and Dataverse security and automation concepts.</span></li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Proficiency in environment management, CoE toolkit, and tenant-level security controls.</span></li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Solid understanding of RDBMS (SQL, Oracle) and integration technologies (REST APIs, JSON, XML).</span></li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Object-oriented programming experience (C#, Java, .NET stack).</span></li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Familiarity with Agile methodologies, DevOps tooling.</span></li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Excellent communication skills, ability to mentor junior developers, and deliver maintainable, well-documented solutions.</span></li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Certifications: PL-900 and Mandatory: PL-400 or PL-600</span></li></ul><p> </p><p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Ideally, you’ll also have</strong></span></p><ul type="disc"><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Certification AI-102</span></li></ul><div><p> </p><p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>What we offer you</strong></span><br><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn <a href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ey.com%2Fen_gl%2Fcareers&data=05%7C02%7Cdeborah.compagner%40ey.com%7C41999b589ae04d7f6b8a08dd04d62e9a%7C5b973f9977df4bebb27daa0c70b8482c%7C0%7C0%7C638672040144488329%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=Mb96MEoh9R3oQ1cGLr73tEDtKTSUYCyfOhCZ%2BmMHY9w%3D&reserved=0">more</a>.</span></p><ul><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $55,400 to $113,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $66,600 to $128,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.</span></li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.</span></li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.</span></li></ul><p> </p><p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Are you ready to shape your future with confidence? Apply today. </strong></span><br><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">EY accepts applications for this position on an on-going basis.<strong> </strong></span></p><p> </p><p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">For those living in California, please click <a href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ey.com%2Fen_us%2Flegal-and-privacy%2Ffair-chance-ordinance&data=05%7C02%7CKatie.Fusco%40ey.com%7Ca854c911111641604b1908dcbae61395%7C5b973f9977df4bebb27daa0c70b8482c%7C0%7C0%7C638590744554256267%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=OMroKPwn6YEFe32dLGrEivljaobbnMbqSwp4tFRvnfc%3D&reserved=0">here</a> for additional information.</span></p><p> </p><p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.</span></p><p> </p><p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>EY | Building a better working world</strong></span></p><p> </p><p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</span></p><p> </p><p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</span></p><p> </p><p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</span></p><p> </p><p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. </span></p><p> </p><p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at <a href="mailto:ssc.customersupport@ey.com">ssc.customersupport@ey.com</a>.</span></p></div>